Privacy Policy — Vizaglo.com

1. About Vizaglo

Vizaglo.com (“Vizaglo”, “we”, “our” or “us”) is an online travel discovery, trip-planning and travel-curation brand operated by Damerax Cloud Solutions, a sole proprietorship based in India.

Vizaglo provides online information about destinations, suggested itineraries, curated trip ideas, travel packages and vehicle options offered by independent travel agencies, tour operators and vehicle providers.

2. Information We Collect

Depending on how you use our website, we may collect the following information:

• Contact information: Name, phone number, email address and other details you voluntarily provide.
• Travel enquiry information: Preferred destination, departure city, travel dates, number of travellers, budget, accommodation preferences and requested services.
• Communication information: Messages and information you provide through website forms, telephone calls, email or WhatsApp.
• Technical information: Limited information such as browser type, device information, approximate location derived from technical data, IP address and website usage information, where collected through server logs, analytics or cookies.

Please avoid submitting unnecessary sensitive personal information through enquiry forms.

3. How We Use Your Information

We may use the information you provide to:

• Respond to travel and itinerary enquiries.
• Prepare suggested itineraries and travel options.
• Identify relevant independent travel agencies, tour operators or vehicle providers.
• Forward relevant enquiry details to a provider where necessary to fulfil your request.
• Communicate with you about your enquiry.
• Improve website functionality, security and user experience.
• Prevent misuse, investigate complaints and comply with applicable legal obligations.

We will use personal information for the purposes described in this policy and as otherwise permitted or required by applicable law.

4. Sharing Information with Travel Providers

Vizaglo may share relevant enquiry details with independent travel agencies, tour operators, accommodation providers or vehicle providers so they can respond to your request or prepare a quotation.

Where practicable, we will identify the relevant provider or explain the intended sharing when you submit your enquiry.

These providers operate independently of Vizaglo and may process your information under their own privacy practices and contractual arrangements. Please review their policies before supplying additional information directly to them.

We do not sell personal information to third parties as a standalone data-selling business.

5. Payments and Bookings

Where a customer decides to proceed with a trip or vehicle arrangement, the relevant independent provider will confirm the arrangements and communicate its payment instructions directly to the customer. Payments for those arrangements are made directly to that provider.

Vizaglo does not require customers to enter card details or make booking payments on the website under this operating model.

If a separate service or fee is introduced in the future, its terms and payment arrangements will be disclosed before the customer agrees to it.

6. Cookies and Website Analytics

Our website may use essential cookies, session technologies, security logs or analytics tools to maintain functionality, measure website usage and improve performance.

Where applicable, non-essential cookies or tracking technologies will be managed in accordance with the consent requirements of applicable law. You may also manage cookies through your browser settings, although disabling certain cookies may affect website functionality.

7. Data Security and Retention

We take reasonable technical and organisational measures to protect the personal information we hold against unauthorised access, misuse, loss or disclosure.

We retain information only for as long as reasonably necessary for the purpose for which it was collected, to manage enquiries and disputes, maintain required business records, or meet legal obligations.

No method of internet transmission or electronic storage can be guaranteed to be completely secure.

8. Your Privacy Rights

Subject to applicable law, you may request access to, correction of or deletion of your personal information, withdraw consent where processing is based on consent, or raise a concern about how your information is handled.

Some information may need to be retained where required by law or necessary to establish, exercise or defend legal claims.

To submit a privacy request, contact us using the contact details published on Vizaglo.com. Please provide sufficient information for us to identify your enquiry without unnecessarily disclosing sensitive personal information.

9. Children's Privacy

Vizaglo is not intended to collect personal information directly from children without appropriate authorisation or other lawful grounds. Where a parent or authorised guardian makes an enquiry involving children travelling as part of a group, only information reasonably necessary for the enquiry should be provided.

10. Third-Party Websites and Services

Our website may link to external websites, service providers, maps, communication platforms or other third-party services. We do not control the privacy practices or security of websites operated by others.

Your interactions with those services are subject to their applicable terms and privacy policies.

11. Changes to This Policy

We may update this Privacy Policy when our services, technology or legal obligations change. The revised version will be published on this page with an updated revision date.

12. Contact Us

For questions, requests or complaints relating to this Privacy Policy, contact:

This policy should be read alongside our Terms & Conditions.